Breach Brief – Acer Computer

Acer-LogoComputer maker Acer announced that it has suffered a data breach of its U.S. commerce site. According to Acer anyone who has purchased a computer through the site in the past year may be at risk.

Customers that accessed the site between May 12, 2015 and April 28, 2016 may have had personal information compromised. This data includes mailing addresses, credit card numbers, expiration dates, and even the card’s CVV security codes. CVV codes are the digits on the back of cards next to the signature box.  On American Express Cards the CVV code is on the front. Acer has not said how many people are impacted by the breach.

cvvnumberoncreditcards

CVV Numbers on major credit cards

A letter from Acer’s vice president of customer service Mark Groveunder said, “We do not collect Social Security numbers, and we have not identified evidence indicating that password or login credentials were affected.”  The PC and laptop maker has not said how the hack was carried out.

Grovenunder went on to say in the letter that Acer has employed an outside cyber security firm to investigate the breach and is cooperating with federal law enforcement and has also notified the affected payment card providers.

“If you suspect that you are a victim of identity theft or fraud, you have the right to file a police report. In addition, you may contact your State Attorney General’s office or the U.S. Federal Trade Commission to learn about steps you can take to protect yourself against identity theft,” said Groveunder in the letter.

Acer urges its customers to review their credit card account statements for any suspicious activity.

“We value the trust you place in us. We regret this incident occurred, and we will be working hard to enhance our security,” said Groveunder.

 

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